Missed bin collection

Report a Missed Bin Collection

If your bin has been missed and today is your scheduled collection day please report only if it is after 6pm.

You have 2 business days after your scheduled collection day to report a missed bin. If it has been longer than 2 business days please wait until your next scheduled collection day.

Council monitors all missed bin reports to ensure your waste service is being delivered efficiently.

When is your bin collection day?

Is this a residential, commercial, or a community property?

Property Account

Address Location

First Name

Last Name

Mobile Phone

Email Address

Type of Bin Missed

Reason for missed collection

What did the sticker say?

Did you leave your bin out before 6am?

Have my neighbours bins been collected?

Is it my scheduled collection day?

Is this request being made on the next business day?

Was your bin left in front of your property?

Where did you place your bin? (Street/Lane)

Case Type

Case Sub-type

Area

Customer

Case Title

Origin

reCAPTCHA Token

Report a Missed Bin Collection

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