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FAQs related to Animals

Animal and Pest Issues
How to report an animal or pest problem. Views: 267

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FAQs related to Rates

Receive your rates via email
Register for eNotices to receive your rates by email and save yourself time by paying your rates online. Views: 381

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How to pay your rates
Options for paying your rates notice online and in person. Views: 321

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Register to pay your rates via direct debit
Direct debit payment allows the automatic debiting of rates from a nominated bank account. Views: 126

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Applying for a pensioner concession
If you are an eligible pensioner, you may be able to claim a rebate from your council rates. Views: 72

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Receive your rates via email
Register for eNotices to receive your rates by email and save yourself time by paying your rates online. Views: 381

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To register for e-notices, please visit hobsonsbay.enotices.com.au and click on the Sign-up tab.
(You will need a copy of your latest rates notice at hand as you will need your unique reference code located in the bottom corner of the notice. Staff at our Language Link phone line are available to translate your emailed rates notices for you. Please call 9932 1212.)

1. Enter in your email address, as well as your eNotices reference number*
(you can find your reference number below the eNotices logo on the back of your rates notice)
2. Check your email inbox for an email activation link**
3. Create a password and enter your mobile number.

Once registered, all future rate notices will be sent to you via email, and no further paper copies will be issued whilst your registration remains active. To view any current or previously issued rate notice that are in your name, log in to your eNotices account and visit your dashboard.

*If you do not have a unique reference number but you would like to register for email notices, you can submit a request here. When submitting a general rates request, please ensure that you have included a short description about your enquiry.
**If you have not received your email activation link, please check your spam folder and also ensure that you have added noreply@formsport.com.au to your safe senders list.

Keywords:

rates, rates email, eNotices, pay online, Signup, Email, Online, Rates notice, E notices, Registration, Email Registration

How to pay your rates
Options for paying your rates notice online and in person. Views: 321

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You can now pay your rates online via the Rates page on My Hobsons Bay Hub.
Please ensure you have your property assessment number with you as you’ll need this to pay. You can find this 11 digit number on your rates notice. You can pay your rates online by Visa, MasterCard or American Express.
(Please note: fees for card payments apply. The credit card fee is up to 1.54 per cent of the rates total, GST exempt. This is to recover the cost of merchant fees charged by financial institutions for credit card transactions.)

We also provide the following online payments options:

Agency	Link	For the payment of
BPOINT	Make a credit card payment with BPOINT	Biller code 39032 Reference number - refer to your bill
Post Billpay	Credit card payment	Debtors Billpay Code 0323 Rates Billpay Code 0371
BPAY	Find out how you can make payments with BPAY	Debtors BPAY Code 716951 Rates BPAY Code 39032

As always, you can pop into any Council+ location (the Civic Centre is the only location that accepts cash payment) or call our customer service team on 1300 179 944.

Keywords:

rates, paying rates, rates payment, rates notice,

Register to pay your rates via direct debit
Direct debit payment allows the automatic debiting of rates from a nominated bank account. Views: 126

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The quickest and easiest way to sign up for direct debit is by filling in the 'sign up for direct debit' form.

The alternative options are to complete the direct debit request form (attached below) and return it to rates@hobsonsbay.vic.gov.au or call our customer service team on 1300 179 944 and request a form.

Please have a copy of your latest rates notice at hand, as you will need your unique reference code located in the bottom right corner of the notice. Staff at our Language Link phone line are available to translate your emailed rates notices for you. Please call 9932 1212.

If you pay your rates by direct debit you can choose from:

quarterly instalment dates; or
annual payment on the due date of the 1st instalment; or
10 monthly payments from September to June.

If any of these dates fall on a weekend or public holiday, then payments will be processed on the next business day.

Note: to be eligible for direct debit arrangement, the rates payments must be up to date.

Keywords:

rates direct debit, rates, direct debit, bill

Applying for a pensioner concession
If you are an eligible pensioner, you may be able to claim a rebate from your council rates. Views: 72

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article.knowledgearticleid 7c2d5a17-0f94-47e5-8715-b26cb123bb07

If you are an eligible pensioner and hold a current pensioner concession card or Veterans’ Affairs Gold Card (TPI and War Widow only) you may be able to claim a rebate on your council rates.

You can now apply for a pensioner concession here. You will need to sign up to My Hobsons Bay Hub if you haven’t already, and you will need your pensioner concession card number handy.

Once your pension has been verified, the rebate will be applied to your property’s rates account and is reflected in the total balance outstanding. If you have previously applied for the pension concession and your circumstances have not changed, there is no need to reapply – the rebate will be automatically applied to your rates annually.

If you don’t wish to use My Hobsons Bay Hub, you can download a copy of the Municipal Rates Concession application form (attached) and produce your current entitlement card to apply.

Keywords:

pension concession, pension rebate, pensioner, pension

FAQs related to Issues

Reporting parking and traffic issues
How to report any parking and traffic issues that you see in Hobsons Bay. Views: 471

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Animal and Pest Issues
How to report an animal or pest problem. Views: 267

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Road and path issues
How to report any road and path issues that you see in Hobsons Bay. Views: 66

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Cleaning and Rubbish Issues
How to report any cleaning and rubbish problems that you see in Hobsons Bay. Views: 49

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article.knowledgearticleid 99945a62-97b5-ee11-a568-00224893bd23

Reporting parking and traffic issues
How to report any parking and traffic issues that you see in Hobsons Bay. Views: 471

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article.knowledgearticleid d5955a62-97b5-ee11-a568-00224893bd23

To quickly and easily report any parking and traffic issues via our online form, visit the report an issue page.

Issues may include (but are not limited to): abandoned or derelict vehicles, illegal parking, nuisance vehicles, over-sized vehicles, ticket machine faults or traffic management issues.

As always, you can also speak to our customer service team on 1300 179 944, pop into any Council+ location or use Snap, Send, Solve to report any issues.

Keywords:

abandoned vehicle, abandoned car, derelict, illegal parking, nuisance vehicle, oversized vehicle, ticket machine, traffic management,

Animal and Pest Issues
How to report an animal or pest problem. Views: 267

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To quickly and easily report any animal or pest issues via our online form, visit the report an issue page.

Issues may include (but are not limited to): dead animals, dog attacks, dog litter bags, dogs off leash, feral cats or snake sightings.

Once you have submitted the form, your request will be forwarded to the relevant team for evaluation and processing. You can monitor the status of your request at any time on My Hobsons Bay Hub, and you'll receive a notification once it has been actioned. Additionally, you might be contacted in case additional information is needed.

As always, you can also speak to our customer service team on 1300 179 944, pop into any Council+ location or use Snap, Send, Solve to report any issues.

Keywords:

animal issue, pest issue, dead animal, dog attack, dog litter bags, dogs off leash, feral cats, snake sighting.

Road and path issues
How to report any road and path issues that you see in Hobsons Bay. Views: 66

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Visit the report an issue page, where you are able to quickly and easily report any road or path issues via our online form.

Issues may include (but are not limited to), damaged or uneven footpaths, footpath obstruction, faded line markings, damaged nature strips, overgrown grass, vegetation or weeds, damaged roads, vehicle crossing damage, and damaged, faded or missing signs.

As always, you can also speak to our customer service team on 1300 179 944, pop into any Council+ location or use Snap, Send, Solve to report any issues.

Keywords:

damaged footpath, footpath obstruction, line marking, damaged naturestrip, nature strip, overgrown grass, damaged road, pothole, vehicle crossing damage, damaged sign, missing sign, uneven surfaces,

Cleaning and Rubbish Issues
How to report any cleaning and rubbish problems that you see in Hobsons Bay. Views: 49

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To quickly and easily report any cleaning or rubbish issues via our online form, Visit the report an Issue page

Issues may include (but are not limited to): beach cleaning, bins overflowing, dumped rubbish, graffiti, litter, sharps/syringes and organising a street sweeper.

As always, you can also speak to our customer service team on 1300 179 944, pop into any Council+ location or use Snap, Send, Solve to report any issues.

Keywords:

cleaning issue, rubbish issue, litter, beach cleaning, bin overflowing, dumped rubbish, graffiti, sharps, syringes, street sweeper

FAQs related to Waste

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FAQs related to Animals

Animal and Pest Issues
How to report an animal or pest problem. Views: 267

article.articlepublicnumber KA-01195

article.knowledgearticleid 1e945a62-97b5-ee11-a568-00224893bd23

Animal and Pest Issues
How to report an animal or pest problem. Views: 267

article.articlepublicnumber KA-01195

article.knowledgearticleid 1e945a62-97b5-ee11-a568-00224893bd23

Search animal topics

FAQs related to Rates

Receive your rates via email
Register for eNotices to receive your rates by email and save yourself time by paying your rates online. Views: 381

article.articlepublicnumber KA-01175

article.knowledgearticleid da955568-b6ac-4049-8d98-f7e0b8dafcaa

How to pay your rates
Options for paying your rates notice online and in person. Views: 321

article.articlepublicnumber KA-01173

article.knowledgearticleid 34426839-fc22-49e7-bf77-87f284c9d852

Register to pay your rates via direct debit
Direct debit payment allows the automatic debiting of rates from a nominated bank account. Views: 126

article.articlepublicnumber KA-01176

article.knowledgearticleid 13212732-0822-4799-8f53-fe8da412b2b4

Applying for a pensioner concession
If you are an eligible pensioner, you may be able to claim a rebate from your council rates. Views: 72

article.articlepublicnumber KA-01174

article.knowledgearticleid 7c2d5a17-0f94-47e5-8715-b26cb123bb07

Receive your rates via email
Register for eNotices to receive your rates by email and save yourself time by paying your rates online. Views: 381

article.articlepublicnumber KA-01175

article.knowledgearticleid da955568-b6ac-4049-8d98-f7e0b8dafcaa

How to pay your rates
Options for paying your rates notice online and in person. Views: 321

article.articlepublicnumber KA-01173

article.knowledgearticleid 34426839-fc22-49e7-bf77-87f284c9d852

Register to pay your rates via direct debit
Direct debit payment allows the automatic debiting of rates from a nominated bank account. Views: 126

article.articlepublicnumber KA-01176

article.knowledgearticleid 13212732-0822-4799-8f53-fe8da412b2b4

Applying for a pensioner concession
If you are an eligible pensioner, you may be able to claim a rebate from your council rates. Views: 72

article.articlepublicnumber KA-01174

article.knowledgearticleid 7c2d5a17-0f94-47e5-8715-b26cb123bb07

Search rates topics

FAQs related to Issues

Reporting parking and traffic issues
How to report any parking and traffic issues that you see in Hobsons Bay. Views: 471

article.articlepublicnumber KA-01203

article.knowledgearticleid d5955a62-97b5-ee11-a568-00224893bd23

Animal and Pest Issues
How to report an animal or pest problem. Views: 267

article.articlepublicnumber KA-01195

article.knowledgearticleid 1e945a62-97b5-ee11-a568-00224893bd23

Road and path issues
How to report any road and path issues that you see in Hobsons Bay. Views: 66

article.articlepublicnumber KA-01205

article.knowledgearticleid f5955a62-97b5-ee11-a568-00224893bd23

Cleaning and Rubbish Issues
How to report any cleaning and rubbish problems that you see in Hobsons Bay. Views: 49

article.articlepublicnumber KA-01200

article.knowledgearticleid 99945a62-97b5-ee11-a568-00224893bd23

Reporting parking and traffic issues
How to report any parking and traffic issues that you see in Hobsons Bay. Views: 471

article.articlepublicnumber KA-01203

article.knowledgearticleid d5955a62-97b5-ee11-a568-00224893bd23

Animal and Pest Issues
How to report an animal or pest problem. Views: 267

article.articlepublicnumber KA-01195

article.knowledgearticleid 1e945a62-97b5-ee11-a568-00224893bd23

Road and path issues
How to report any road and path issues that you see in Hobsons Bay. Views: 66

article.articlepublicnumber KA-01205

article.knowledgearticleid f5955a62-97b5-ee11-a568-00224893bd23

Cleaning and Rubbish Issues
How to report any cleaning and rubbish problems that you see in Hobsons Bay. Views: 49

article.articlepublicnumber KA-01200

article.knowledgearticleid 99945a62-97b5-ee11-a568-00224893bd23

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